Warranty Policy

All items have a 1 year warranty. Any defective item may be exchanged within 1 year of purchase for the exact same item as long as the item is in original condition. Note: If the My Parts Factory sticker is removed from the item, the warranty will be void

Returns Policy

This policy only applies to non-wholesale customers. Wholesale customers see below. 

Items may be returned within 14 days of purchase. The buyer shall pay the return shipping costs.

You should expect to receive your refund within 3 days after the package is received, however, in some cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Returns Policy (Wholesale and Bulk buying Customers)

For bulk buying customers that have been set up for wholesale accounts on the website, defective items may be exchanged within 1 year of purchase for the exact same item. The item must be in original condition

Refunds will only be given if an item is on back order.

Shipping

Most items are shipped out on the same day. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.